Refund Policy

1. 14-day refund, no reason needed

You can request a full refund within 14 days of your purchase date, without giving any reason.

This applies even if your invitation has already been published, shared with guests, or has received RSVPs.

Refunds are issued to the original payment method.

2. Technical issues

If a defect on our side prevents you from using the invitation you paid for and we are unable to resolve it within a reasonable time, you are entitled to a full refund regardless of the time elapsed.

3. Subscriptions

If we offer recurring subscriptions, you can cancel renewal at any time from your account. Cancellation stops future charges; the current paid period remains active until its end and is not prorated.

4. How to request a refund

Send a request through our contact page including the email used at checkout and the Paddle order reference from your receipt. We aim to respond within 3 business days. Approved refunds are processed by Paddle, our merchant of record, and typically reach your account within 5–10 business days depending on your bank.

5. Chargebacks

Please contact us first — we can usually resolve issues faster than your bank can. Disputed transactions opened without first contacting us may result in suspension of the related account.